Robotic Process Automation or RPA

Robotic Process Automation or RPA

Automation

Automation is nothing but using machines to replace the human works only, not humans.

Automation is known in various ways such as;

Bots, Business process automation, RPA, email automation, software robotics, intelligent automation, digital labor, artificial intelligence, robots taking jobs.

Many of us heard, RPA will replace our jobs and we will be job less. But that is just a false statement by a robot. 

RPA or Robotic Process Automations does not have actual involvements of machinery or mechanical robots. It is software robot that optimizes business processes by minimizing the human errors and duplicating the human actions in digital applications.

It is a software technology that makes it easy to build, deploy and manage robots that duplicate human actions. Now it came to social media platform also, where you can sleep at night and your chat bot can work for you. 

A Software that mimics human behavior. This human behavior is rule based and requires digital inputs for the software. 

Below is the list of RPA functions based on  use cases

• An RPA can log in to an application
• File Management including moving files and folders 
• Developing Chat Bot chat with predefined options 
• Copy and paste data 
• It can complete online forms
• Help in email processing
• It can answer to telephones
• Can understand screen contents
• It can navigate systems
• It can identify and extract data  
• Candidate recruitment Process
• HR system
• Time and Attendance Management System
• Education and Training purpose
• Supply and Demand Planning
• Social Media Handle

In contrast to traditional software, RPA can work across multiple sectors such as Power and utility Sector, Healthcare Sector, Telecom and IT and can operate various applications through one single user interface.

Benefits:

The benefits of RPA is as mentioned below:

• RPA streamlines workflows which leads to organizations make more profit.
• It can help many industries to address their specific operational issues in new ways.
• It become flexible and more responsive.
• Enables in decreasing operational cost.
• Improves compliance and customer satisfaction.
• You have more time to think how you can further develop.
• It can help in accelerating the transformation with greater resilience.
• More accuracy and boosted productivity. 

Example of RPA tools such as UiPath, BluePrism, Automation Anywhere, work fusion, Kofax, Edgeverve, Kryon Systems etc. Further you can search these software company’s own websites and refer to their white papers. 

So these software bots work instead of human to do repetitive and lower value work so that, human are free to focus on the things they do best, think more on innovation. 

Note that RPA is not Artificial Intelligence (AI). But if we mix AI in to RPA, it can result us more output and increases the work capacity. 

So this is just a overview and you can refer other sources for further understandings. 

-DR